top of page



Identity: Lorena Castells Merino (also the provider)

NIF: 53494210M

Postal address: C / Montesa, 14, 1B, 28006 Madrid


Lorena Castells Merino, as responsible for the Website, in accordance with the provisions of Regulation (EU) 2016/679 of April 27, 2016 (RGPD), Organic Law 3/2018 of December 5 (LOPDGDD) and other regulations Current legislation on the protection of personal data, as well as Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSICE), informs you that you have implemented the necessary security measures , of a technical and organizational nature, to guarantee and protect the confidentiality, integrity and availability of the data entered.


Your personal data will only be used for the following purposes:

- Carry out the necessary commercial and administrative procedures with the users of the web;

- Send commercial advertising communications by email, fax, SMS, MMS, social communities or any other electronic or physical means, in the event that the User has expressly consented to the sending of commercial communications electronically by subscribing to the NEWSLETTER;

- Respond to inquiries and / or provide information required by the User;

- Carry out the provision of services and / or products contracted or subscribed by the User

- Use your data to contact you, both electronically and non-electronically, to obtain your opinion about the service provided and,

- Notify you of changes, important developments in the privacy policy, legal notice or cookie policy.

- Profiles and usability analyzes will be carried out.

- The data of clients and / or suppliers will be treated, within the contractual relationship that binds them with the person in charge, in compliance with the administrative, fiscal, accounting and working obligations that are necessary under current legislation.

You can revoke your consent at any time by sending a letter with the subject "Unsubscribe" to

In accordance with the LSSICE, Lorena Castells Merino does not perform SPAM practices, therefore, it does not send commercial emails that have not been previously requested or authorized by the User. Consequently, in all the communications that the provider will receive, the user has the possibility of canceling their express consent to receive our communications.

We will not process your personal data for any other purpose than those described except by legal obligation or judicial requirement.


The legal basis for the treatment of the data is your consent granted to carry out the purposes described above, which will be requested at the time of marking the corresponding box when collecting your data.

Failure to provide the requested personal data or failure to accept this data protection policy means that it is impossible to subscribe, register or receive information on the Provider's products and services.

In cases where there is a prior contractual relationship between the parties, the legitimacy for the development of administrative, fiscal, accounting and labor obligations that are necessary under current legislation will be the prior existence of the commercial relationship established between the parties. . In cases where there is a prior contractual relationship between the parties, the legitimacy for the development of administrative, fiscal, accounting and labor obligations that are necessary under current legislation will be the prior existence of the commercial relationship established between the parties. .


Lorena Castells Merino does not carry out any transfer or communication of data to third parties unless there is a reasonable need to comply with a judicial procedure, legal obligation or after obtaining the user's consent.

Nor will international transfers of your personal data be made without your prior consent without prejudice to being able to block or cancel your account if there may be indications of the commission of a crime by the user. The information provided will only be that available to the provider at this time.

The information that you provide us both through this website and through the application will be hosted on the servers of Lorena Castells Merino, contracted to the company The processing of the data of said entity is regulated by means of a contract for the data processor between the provider and said company. In no case will this person in charge of the treatment subcontract services that involve any data processing by third parties without our prior consent.


Any communication sent will be incorporated into the information systems of Lorena Castells Merino By accepting these conditions, terms and policies, the User expressly consents to Lorena Castells Merino carrying out the following activities and / or actions, unless the User indicates otherwise:

• Sending commercial and / or promotional communications by any means enabled, informing Users of the activities, services, promotions, advertising, news, offers and other information about the services and products related to the activity.

• If the User has expressly consented to the sending of commercial communications electronically by subscribing to the NEWSLETTER, then Lorena Castells Merino may send communications by electronic means in which the User will be informed about the activities, promotions, advertising, news, offers and More information will be provided on Lorena Castells Merino products and services equal or similar to those that were initially the object of contracting or of interest to the User.

• The conservation of the data during the periods foreseen in the applicable provisions.


As a user-interested, you can request the exercise of the following rights before Lorena Castells Merino by submitting a letter to the postal address of the heading or by sending an email to, indicating as Subject: “DATA PROTECTION, EXERCISE OF RIGHTS ”.


• Right of access: allows the interested party to know and obtain information about their personal data subjected to treatment.

• Right of rectification: allows you to correct errors and modify the data that turn out to be inaccurate or incomplete.

• Right to erasure: allows data that turns out to be inappropriate or excessive to be erased.

• Right of opposition: right of the interested party not to carry out the processing of their personal data or to stop it.

• Limitation of the treatment: it entails the marking of the personal data conserved, in order to limit its future treatment.

• Portability of the data: facilitation of the data object of treatment to the interested party, so that he can transmit them to another person in charge, without impediments.

• Right not to be subject to automated individual decisions (including profiling): right not to be subject to a decision based on automated processing that produces effects or significantly affects.

As a user, you have the right to withdraw the consent given at any time. The withdrawal of consent will not affect the legality of the treatment carried out before the withdrawal of consent.

You also have the right to file a claim with the supervisory authority if you consider that your rights may have been violated in relation to the protection of your data (


Your data will be kept for the duration of the commercial relationship with us or exercise your right of deletion or opposition, or limitation of treatment. However, we will keep certain personal identification and traffic data for a maximum period of 2 years in the event that it is required by the Judges and Courts or to initiate internal actions derived from the improper use of the website.

It will not be the subject of decisions based on automated treatments that produce effects on your data.


The user is informed that the means enabled by the company to communicate with clients and others affected are the corporate phone, company mobile phones and corporate email.

If you send personal information through a means of communication other than those indicated in this section, Lorena Castells Merino will be exempt from liability in relation to the security measures provided by the means in question.



The data collected by the person in charge are the following:

- Those that users provide through the different services offered on the website

- Those included in the different forms provided on the website

- Data collected through "cookies" to improve the browsing experience as reported in the cookie policy.

The refusal to supply the mandatory data will make it impossible to meet the specific request in question. You declare that the information and data you provide us are accurate, current and truthful. We ask that, in case of modification, immediately communicate it so that the information being processed is updated at all times and does not contain errors.

If you contract the service through our website, we may ask you to provide us with some personal information.

Through this Privacy Policy we inform you that the photographs that are posted on the web are the property of Lorena Castells Merino or the Provider has obtained authorization from the owner for their use.



We inform you that Lorena Castells Merino may have a presence on social networks. The treatment of the data that is carried out of the people who become followers in social networks (and / or carry out any link or connection action through social networks) of the official pages of Lorena Castells Merino will be governed by this section, as well as those conditions of use, privacy policies and access regulations of the social network that are appropriate in each case and previously accepted by the user.

Lorena Castells Merino will treat your data with the purpose of correctly managing your presence on the social network, informing you of the provider's activities, products or services, as well as for any other purpose that the regulations of the Social Networks allow.

The publication of content is prohibited:

- That they are allegedly illegal according to national, community or international regulations or that they carry out activities that are allegedly illegal or contravene the principles of good faith.

- That violate the fundamental rights of people, lack of courtesy in the network, annoy or may generate negative opinions in our users or third parties and in general whatever the content that Lorena Castells Merino considers inappropriate.

- And, in general, that contravene the principles of legality, honesty, responsibility, protection of human dignity, protection of minors, protection of public order, protection of privacy, consumer protection and intellectual property rights and industrial.

Likewise, Lorena Castells Merino reserves the right to withdraw, without prior notice from the website or the corporate social network, those contents that are considered inappropriate.

The communications sent through social networks will be incorporated into a file owned by Lorena Castells Merino, and the Provider may send information of interest to her.

In any case, if you send personal information through any social network, Lorena Castells Merino will be exempt from responsibility in relation to the security measures applicable to the corresponding platform, and the user must, in case of wanting to know them, consult the corresponding conditions particular of the network in question.



The data you provide us will be treated confidentially. The Provider has adopted all the technical and organizational measures and all the necessary levels of protection to guarantee the security in the treatment of the data and avoid its alteration, loss, theft, treatment or unauthorized access, according to the state of technology and nature of the stored data. Likewise, it is also guaranteed that the treatment and registration in files, programs, systems or equipment, premises and centers comply with the requirements and conditions of integrity and security established in current regulations.



The language applicable to this Privacy Policy is Spanish. Therefore, if there is any contradiction in any of the versions provided in other languages, the Spanish version will prevail.



In the event that the user subscribes to our newsletter, we inform them that the data provided will be processed to manage their subscription to the sending of our commercial communications and that they will be kept as long as there is a mutual interest to maintain the end of the treatment. When it is no longer necessary for this purpose, it will be deleted with adequate security measures to guarantee the pseudonymisation of the data or its total destruction. The data will not be communicated to third parties, except legal obligation.



In the event that the user wants to publish his opinion on the web, we inform him that the data provided will be processed to address the proposed suggestions, experiences or opinions regarding the products and / or services to be published on the web page and thus be able to help other users. The data will be kept as long as there is a mutual interest to maintain the end of the treatment and when it is no longer necessary for that purpose, it will be deleted with adequate security measures to guarantee the pseudonymisation of the data or its total destruction. Witnesses will be posted on our website. The only personal information that will be published about the witness will be his name.



Lorena Castells Merino reserves the right to modify this policy to adapt it to new legislation or jurisprudence.



For all purposes, the relations between Lorena Castells Merino with the Users of its telematic services, present on this Website, are subject to Spanish legislation and jurisdiction to which the parties expressly submit, being competent for the resolution of all derivative conflicts or related to its use the Courts and Tribunals of Madrid.

bottom of page